Returns & Exchanges

At Poppy Shop, we want you to love your purchase, which is why we offer a 30-day return window for all items in their original, unused condition. Whether you need a different size or a full refund, our hassle-free process ensures a smooth experience from start to finish.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original condition.

• 3.
  Print and Attach Label

  Download and print the prepaid shipping label provided by our portal, then affix it clearly to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.